Terms of service

Terms of Use

Overview

This website is operated by Anneke Cape Town. Throughout the site, the terms "we", "us" and "our" refer to Anneke Cape Town. Anneke Cape Town makes this site available to you, including all information, tools and services offered here, subject to your acceptance of all terms, policies and notices set out herein.

By visiting our site and/or making a purchase, you take part in our "Service" and agree to be bound by these terms of use ("Terms of Use"), including the additional terms and policies referenced herein or accessible by hyperlink. These Terms of Use apply to all users of the site.

Please read these Terms of Use carefully before accessing or using the site. By accessing or using the site, you agree to be bound by these terms. If you do not agree to all of the terms, do not access the site and do not use the Services.

Any new feature or tool added to the current offering will also be subject to these Terms of Use. You can review the most recent version at any time on this page. We reserve the right to update, change or replace any part of these Terms.

Article 1 — Online store terms of use

By agreeing to these Terms, you confirm that you have reached the age of majority in your country or region of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate the laws of your jurisdiction (including copyright laws) when using the Service. You must not transmit any worms, viruses or code of a destructive nature. Any breach of these Terms will result in the immediate termination of your Services.

Article 2 — General conditions

We reserve the right to refuse service at any time and for any reason. You acknowledge that your content (excluding payment card information) is transmitted unencrypted and may pass through various networks. Payment card information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.

Article 3 — Accuracy, completeness and timeliness of information

We are not responsible if the information on this site is not accurate, complete or up to date. The content of this site is provided for general information purposes and should not be the sole basis for your decisions. Use of this content is at your own risk. This site may contain historical information, provided for reference only. We reserve the right to change the content of this site at any time, with no obligation to update it.

Article 4 — Changes to the Service and prices

The prices of our products are subject to change. We reserve the right to modify or discontinue the Service at any time and without notice. We cannot be held liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

Conclusion of the contract. The presentation of products in the online store does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the "Buy" button, you make an offer to conclude a purchase contract. An acknowledgment of your order is sent to you immediately by automated email. This email does not constitute acceptance of the contract.

Warranty. Statutory warranty rights apply.

Article 5 — Products or services

Certain products or services may be available online only, in limited quantities, and may only be returned or exchanged in accordance with our Return Policy. We make every effort to display the colors and images of our products as accurately as possible; we cannot guarantee that the display of colors on your screen will be accurate.

We reserve the right to limit sales to any person, geographic region or jurisdiction, as well as the quantities of products offered. All descriptions and prices are subject to change at any time, without notice. We do not guarantee that the quality of the products or services will meet your expectations.

All of our products are shipped directly to the consumer from our supplier. Any potential charges such as customs duties or import taxes are the responsibility of the consumer.

Article 6 — Accuracy of billing and account information

We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. If we change or cancel an order, we may attempt to contact you at the email address, billing address or phone number provided at the time of the order. We reserve the right to restrict or prohibit orders that appear to be placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information, and to update it promptly so that we can process your transactions and contact you if necessary. For further details, please see our Return Policy.

Article 7 — Optional tools

We may give you access to third-party tools over which we have no control. You acknowledge that these tools are provided "as is" and "as available", without warranty of any kind. Any use of these optional tools is at your own risk.

Article 8 — Links to third-party suppliers

Certain content, products and services may contain elements provided by third parties. Links to third-party sites may direct you to sites that are not affiliated with us. We are not responsible for their content or accuracy, and disclaim all liability in connection with these third-party sites, products or services. Please read the policies of third-party suppliers carefully before any transaction.

Article 9 — Comments, feedback and other user submissions

If you send us certain submissions or creative ideas, suggestions or proposals ("Comments"), you agree that we may edit, copy, publish, distribute, translate and use them on any medium, at any time and without restriction. We are not obliged to (1) keep these Comments confidential, (2) pay any compensation, or (3) respond to them.

We have the right, but not the obligation, to monitor, edit or remove any content we deem unlawful, offensive, threatening, defamatory, obscene or objectionable. You agree that your comments will not infringe the rights of any third party and will not contain any unlawful, offensive or obscene material, nor any virus. You are solely responsible for your comments and their accuracy.

Article 10 — Personal data

The transmission of personal data through the store is governed by our Privacy Policy.

Article 11 — Errors, inaccuracies and omissions

Our site or our Service may occasionally contain typographical errors, inaccuracies or omissions relating to descriptions, prices, promotions, shipping costs, delivery times and availability. We reserve the right to correct these errors and to modify or cancel any order if any information proves inaccurate, at any time and without prior notice (including after you have submitted your order).

Article 12 — Prohibited uses

In addition to the other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to encourage or take part in any unlawful activity; (c) to violate any regulation or law; (d) to infringe our intellectual property rights or those of others; (e) to harass, insult, defame or discriminate; (f) to provide false or misleading information; (g) to transmit viruses or any malicious code; (h) to collect or track the personal data of others; (i) for spam, phishing or scraping; (j) for any obscene or immoral purpose; or (k) to bypass the security features of the Service. We reserve the right to terminate your use of the Service in the event of a breach of these prohibitions.

Article 13 — Disclaimer of warranties; limitation of liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, nor that the results obtained will be accurate or reliable. You agree that we may withdraw or discontinue the Service at any time without notice. You expressly acknowledge that your use of the Service is at your own risk. The Service and all products and services are provided to you "as is" and "as available", without any express or implied warranty. To the extent permitted by law, our liability is limited to the maximum permitted.

Article 14 — Indemnification

You agree to indemnify and hold harmless Anneke Cape Town and its affiliates, partners, officers, agents, contractors, suppliers and employees, against any third-party claim, including reasonable attorneys' fees, arising from your breach of these Terms or of any law or third-party right.

Article 15 — Severability

If any provision of these Terms is found to be illegal, void or unenforceable, it will remain enforceable to the fullest extent permitted by law, and the unenforceable part will be deemed severable, without affecting the validity of the remaining provisions.

Article 16 — Termination

The obligations and liabilities of the parties incurred before the date of termination will survive termination. These Terms remain in force until terminated by you or by us. You may terminate them at any time by ceasing to use our services. In the event of a breach (actual or suspected) on your part, we may also terminate the agreement at any time without notice; you will remain liable for all amounts owed up to the date of termination.

Article 17 — Entire agreement

Our failure to exercise any right or provision of these Terms does not constitute a waiver of that right. These Terms, together with any policy published by us, constitute the entire agreement between you and us and govern your use of the Service. They supersede all prior agreements.

Article 18 — Governing law

These Terms and any separate agreement under which we provide you with Services are governed by and construed in accordance with the applicable law of the operating entity.

⚠️ TO BE COMPLETED BY THE MERCHANT: insert here the exact legal name of your company, its official address, and the applicable law/jurisdiction. (The original mentioned contradictory entities — to be corrected with your real information.)

Article 19 — Changes to the Terms of Use

You can review the most recent version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting changes on our site. It is your responsibility to check our site regularly. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Article 20 — Contact details

Any questions regarding these Terms of Use can be sent to support@annekecape.co.za

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